In this article, you'll learn how to use GMB Livechat.GMB Livechat allows you to manage your GMB message conversations through a single dashboard.You can also send Files, Images, and videos through MoxiCommerce GMB Livechat.In GMB Livechat, we also provide Chatbot Flow Integration to reduce human efforts. You can create Chatbot Flow for all ge...

In this article, we'll learn about location entry point.The purpose of the location is to show your Google Message chat widget on Google Maps.By default, your business's GMB widget only appears on Google search after your agent is launched. But the widget won't show up on google maps for your business unless you create a location and launch it...

A step-by-step process to build a GMB Chat FlowWhat is a Chatbot flow?A chatbot is a software that can speak with users automatically in a human-like, conversational style. They can be connected to Google My Business and social media sites like Facebook and Instagram.It can help you manage your general customer support without a customer agent...

In this article, you'll learn about GMB Agents.Google My Business Agents acts as a middleman between User and Brand. Users can only be able to communicate with your brand through an agent.Agent LifecycleCreating an AgentNote: Always add country code with contact number. Eg, +91 XXXXXXXXXX1. Click Google My Business on the Navigation Pane and s...

In this article, we'll show you how to create GMB BrandA Brand is required to use advanced GMB features such as messaging and flows.Creating a Brand1. Click Google My Business on the Navigation Pane and select Brand2. Click "Add New Brand"3. Enter Brand Details (Brand Name, Person Name, Email and Website) and Press SAVE BrandRules:* Must have ...

In this guide, we’ll explain what is Google My Business Messaging.Google My Business (GMB) Messaging is the answer to visitors who are searching for your business on Google Search or Google Maps.Basically, GMB Message is a mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynch...