Bot sheets are very useful if you want to store userinput data to a Google Sheet.1. Click Facebook & Instagram on the Navigation Pane and Select Chat Flow Builder2. Select your Page > Bot Sheets > Import New Google Sheet3. Go to Google Sheets > Create a New Sheet > Grant Editor access to fbmm-google-int@fb-marketing-master.iam.gserviceaccount....

In this article, we'll learn to use prebuilt chatbot templates.MoxiCommerce chatbot builder has many prebuilt chatbot templates for local businesses. Anyone can directly use the templates to build their chatbot flow.Creating A Chatbot Flow using Templates1. Click Facebook & Instagram on the Navigation Pane and Select Chat Flow Builder2. Select...

In this article, we'll learn to use advanced chat flow elements such as TimeGaps, UserInput and more.Using the user input elementA user input element will help you collect data from your subscribers and store it in a database to later segment them and target the right audience with personalized messages.You can run a messenger ad campaign on F...

In this article, you'll learn to set up Chatbot Defaults for Messenger and Instagram.Chatbot Defaults is just a Default Reply for Messenger and Instagram Story Mentions.Configure Default Reply for Messenger1. Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults2. Select Your Page3. Select Chat Flow to be used as Defaul...

In this article, you'll learn to configure keyword-based triggers for Chatbot flows.Keywords are basically words/terms entered by users on Public posts or Private Messages. When a user messages, MoxiCommerce can automatically reply to the private messages.All you need to add specific keywords in MoxiCommerce Keywords and connect them with the ...

In this article, you'll learn to configure Get Started Button.The Facebook chatbot includes a "Get Started" button on the welcome screen, which starts a conversation with your Messenger bot when it is tapped.By default, when a user taps the Get Started button, a message 'get started' is posted into the conversation, and your bot is ten granted...

In this article, you'll learn to configure Ice Breakers.Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.Let's Configure Ice Breakers1. Click Facebook & Instagram on the Navigation Pane and select Ice Breakers (FAQs)2. Select Your Page > Enter Questions and Select respective...

In this article, you'll learn to configure Welcome Message.Welcome messages are a great way to help your business onboard new customers. For instance, a chatbot welcome message can help you engage the visitors to your online store. It is an excellent way to attract attention and engage with website visitors. Not only can a chatbot greet them a...

In this article, you'll learn how to configure Persistent Menu.Messenger's persistent menu is a feature that allows you to have an always-on user interface element inside conversations.This is how you can help people discover and access the core functionality of your Messenger bot at any point in the conversation.Let's Configure a Persistent M...

In this article, you'll learn to create Messenger Webview Forms.The Messenger Platform allows you to open a Webview, which loads web pages inside of Messenger.This allows you to offer more of an experience with features that are difficult to do in a message bubble, like picking products or appointments.The MoxiCommerce application lets you qui...