Setting Store's Custom Domain

Posted on 2022-04-26

Before you set up a custom domain for your store, you need to:

1. Register a Fully Qualified Domain Name (FQDN)

2. Update your domain's DNS records using CNAME or Nameservers

3. Complete DNS propagation

Register a Fully Qualified Domain Name (FQDN).

You can register domain names on common domain registrars such as,,, etc.

Update your domain's DNS records using CNAME or Nameservers

Option A: Change CNAME record (Recommended)

You can update your CNAME record by pointing it to our domain “”

Complete DNS propagation

Whenever you change your domain's DNS records, it must be also updated worldwide. This update process is what we call “DNS Propagation”. This process usually takes 4 to 48 hours after changing the DNS record.

If you want to check the status of your DNS Propagation, you can use tools like 👉 DNS Propagation CHECKER.

You would know that the DNS Propagation is finished once all location is resolved (See sample below)

You can choose to set up CNAME for either main domains or subdomains. 

For Main Domains: (e.g.

Once you have all the prerequisites done, you can follow the steps below to configure your custom domain.

1. Go to Ecommerce > Create/Edit Store

2. Select store you want to link your custom domain to

3. Click Edit Store

4. Scroll down and click on Configure Custom Domain

5. Enter Domain

6. Click Confirm to save changes

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