In this article, you'll learn to set up Chatbot Defaults for Messenger and Instagram.

Chatbot Defaults is just a Default Reply for Messenger and Instagram Story Mentions.

Configure Default Reply for Messenger

1. Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults

2. Select Your Page

3. Select Chat Flow to be used as Default Reply

4. Click on Save Chatbot Defaults

Configure Default Reply for Instagram Story Mentions

Click Facebook & Instagram on the Navigation Pane and select Chatbot Defaults

2. Select Instagram Account - You'll need to allow Massages access to 3rd Party Tools.

3. Select Chat Flow to be used as Default Reply

4. Click on Save Chatbot Defaults.

Your default replies are now active. You can disable it anytime.