Configuring and Launching Ice Breakers (FAQs)

Posted on 2022-04-24

In this article, you'll learn to configure Ice Breakers.

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Let's Configure Ice Breakers

1. Click Facebook & Instagram on the Navigation Pane and select Ice Breakers (FAQs)

2. Select Your Page > Enter Questions and Select respective Messenger Flow

3. Add multiple questions by clicking the "+" icon.

4. Once done, click the Launch Ice Breaker to enable the Ice Breakers on your messenger.

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